SWS Trans — Carrier Operations Platform
Challenge
Dispatcher workflows in fleet-based logistics rely heavily on manual coordination — phone calls, spreadsheets, and fragmented tools that slow operations, create errors, and make it impossible to track trip status in real time.
Approach
We designed and built a carrier-focused operations platform from the ground up: a complete trip lifecycle system with fleet and driver assignment, status tracking, event logging, and a dispatcher-optimised interface. The architecture is built on Angular, Firebase, and Firestore — designed for real-time updates and offline resilience.
Outcome
A fully operational platform that handles the complete trip management workflow — from creation through active delivery to completion — giving dispatchers a single source of truth for their fleet.